There are several skills required:
- Being comfortable using the telephone and face-to-face interactions;
- Being able to learn new IT technologies; and
- Being confident and professional.
Personal qualities include :
- Adaptability;
- Having attention to detail;
- Having customer focus;
- Having afriendly manner; and
- Enjoys working as part of a team
Main responsibilities include:
- Building maintenance point of contact;
- Being the first response to troubleshooting and day-to-day problem solving for SOS (case management system); and IT issues in conjunction with operations director and / or IT support providers;
- Being first response to troubleshooting and day-to-day problem solving for facilities (phones, photocopiers etc.) in conjunction with operations manager;
- Assisting operations manager in ensuring health and safety procedures are maintained throughout the office;
- Providing reception cover during lunch breaks and covering absence; and
- Providing administration support for internal teams if cover is required.
Company benefits include:
- 25 days holiday per year, plus a day off for your birthday if it falls on a working day;
- Two days' extra paid time off at Christmas from the partners;
- Cash back health scheme from day one;
- Access to discounts (including gym membership) and vouchers;
- Life assurance and option to join private medical after six months qualifying service;
- Cycle to work scheme;
- Employee assistance programme; and
- Discounted wills and conveyancing after probation.
Working week: Monday to Friday from 9:00am to 5:30pm (1 hour break for lunch)
Apply here