updated on 27 August 2021
The Solicitors Regulation Authority (SRA) is demanding that law firms adhere to transparency rules and display the SRA digital badge on their websites.
The SRA is writing to 8,000 law firms requiring that the compliance officer for legal practice confirm they have a website that is compliant with the SRA transparency rules by 27 August 2021.
Even firms that don’t have a website must complete a declaration.
The SRA rules require that firms offering consumer and business law services must publish details of prices and service standards.
The SRA rules came into effect in December 2018, following the Competition and Markets Authority’s (CMA) legal services market study which concluded that consumers were not in the best position on which lawyers to instruct due to insufficient information on prices and service levels.
The requirement to display the SRA’s logo was initially voluntary. However, it became mandatory on 25 November 2019, following an SRA online trial in 2016, which found 79% of over 4,200 people felt more comfortable choosing a provider when that business displayed a regulator’s logo.
Firms that display the SRA logo on their websites visibly differentiate themselves from unregulated providers.
In January the SRA sanctioned three law firms for failing to publish price and service information on their websites, since then many firms have been sanctioned.
Here is a list of the SRA’s transparency rules (that applies to authorised firms only):